The Company
Our client, a leading pharmaceutical Company specializing in healthcare and well-being solutions, operates across multiple countries with a strong focus on research, development, and commercialization of prescription drugs and consumer healthcare products.
Pharma needs for accurate sample distribution tracking
The company needed to replace its existing tool used for processing sample delivery forms. The previous system suffered from frequent errors in automatic scanning and data extraction, causing:
- Inaccurate tracking of information declared in sample delivery forms.
- Operational inefficiencies due to delays and duplicate work for the internal team.
- Lack of transparency in monitoring the activities of over 100 ISFs (Pharmaceutical Sales Representatives).
To resolve these challenges, the company required a more reliable and intelligent solution to enhance data accuracy, minimize errors, and improve process efficiency.
Why choose Hyntelo’s Sample Tracker?
Hyntelo developed Sample Tracker, a web-based application designed to monitor and validate pharmaceutical sample deliveries. The solution leverages an advanced Optical Character Recognition (OCR) algorithm to ensure accurate data extraction and tracking while addressing the inefficiencies of the previous system.
Key functionalities include:
- SSO with Corporate Credentials – Ensures a smooth and secure authentication experience, integrating seamlessly with the Company’s internal systems.
- Three Different User Roles – The platform supports multiple levels of access, allowing administrators, managers, and ISFs to interact with data based on their responsibilities.
- Error Notification System – Automatically detects discrepancies between scanned documents and CRM data, alerting users to take corrective action and reducing manual review efforts.
- Comprehensive Reporting Across Key Metrics – The platform offers six different types of reports, providing real-time insights into anomalies, document upload schedules, ISF activity, and overall compliance.
By leveraging intelligent automation and real-time error detection, CMR Tool Manager transforms the Company’s sample delivery tracking process, boosting efficiency, accuracy, and oversight while ensuring compliance with internal and regulatory standards.
The expected results of Hyntelo’s Sample Tracker
With Sample Tracker, the expect results are:
- Enhanced Data Accuracy – Significant reduction in OCR-related errors, minimizing manual corrections and duplicate work.
- Increased Operational Efficiency – Faster processing and validation of sample delivery forms, reducing administrative workload.
- Improved ISF Activity Monitoring – Real-time tracking of sales representative performance and sample distribution compliance.
- Proactive Issue Resolution – Automated notifications ensure timely correction of discrepancies before they impact reporting.
- Stronger Compliance & Transparency – Detailed reporting enhances auditability and ensures adherence to regulatory requirements.
By leveraging intelligent automation and real-time error detection, CMR Tool Manager transforms the sample delivery tracking process, boosting efficiency, accuracy, and oversight for the Company’s internal teams.
